1. Return & Refund Policy

Last updated: October 11, 2025

At drdent-strips.com, customer satisfaction is our priority.
Products may be refunded only if they have not been used and if the request meets the conditions outlined below.

Refund Conditions

• The item must be new, unused, and returned in its original packaging (if applicable).

• The return request must be submitted within 14 days from the date of delivery.

• The refund will be issued using the same payment method used for the original purchase.

How to Request a Return

To request a return or refund, please contact us by email at support@drdent-strips.com and provide:

• Your full name

• Your order number

• Proof of purchase (order confirmation or invoice)

Exceptions

No refunds will be granted:

• If the product has been used, opened, or cannot be resold for hygiene reasons.

• If the item is damaged after delivery (excluding verified defects upon arrival).

• For purchases made outside the official website drdent-strips.com.

Business Address:
2 Rue Albert Camus, Paris, 75010, France